Privacy Policy
Last updated: 19 June 2026
1. Introduction
This Privacy Policy explains how savanna-swan.com collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, postal address)
- Financial information provided during consultations
- Information about your financial goals and circumstances
- Website usage data (IP address, browser type, pages visited)
- Cookie data and preferences
- Any other information you choose to provide to us
3. How We Collect Information
We collect personal information directly from you when you:
- Complete enquiry forms on our website
- Communicate with us via email
- Attend consultations or meetings
- Use our website (through cookies and analytics)
4. How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning services you've requested
- Communicating with you about our services
- Responding to your enquiries
- Improving our website and services
- Complying with legal and regulatory obligations
- Analysing website usage to enhance user experience
5. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., IT support, hosting services)
- Professional advisors (lawyers, accountants) when necessary
- Regulatory authorities when required by law
Any third parties we engage are required to protect your information in accordance with applicable privacy laws.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymise it.
8. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for certain uses of your information
- Lodge a complaint about our handling of your information
9. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie preferences through your browser settings. For more information, please refer to our Cookies Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Address: Level 12, 485 La Trobe Street, Melbourne VIC 3000, Australia
13. Complaints
If you believe we have breached your privacy rights, you may lodge a complaint with us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).